Data Protection Policy

WJ9 Privacy Policy — Your data is our responsibility

Keeping your personal information safe is our highest priority at WJ9. This Privacy Policy explains how we collect, use, and protect your data.

Updated: January 1, 2026 Language: English SSL Encrypted

Important: By using WJ9's services, you automatically agree to this Privacy Policy. We will never sell your personal information to third parties without your consent.

Our Data Protection Core Principles

A quick overview of the steps WJ9 takes to protect your privacy.

End-to-End Encryption

All your data is encrypted using SSL/TLS technology. Every transaction — from deposits to login — is fully secure.

No Data Sales

WJ9 never sells your personal information to third parties. Your name, phone number, and financial details are kept strictly confidential.

24/7 Security Monitoring

Our security team monitors your account around the clock. Any suspicious activity is blocked immediately.

Secure Data Storage

Your data is stored on internationally certified servers. Only authorized staff can access the information they need.

Your Data, Your Control

You can request to view, correct, or delete your information at any time. Your rights are our priority.

Licensed & Regulated

WJ9 operates under an international license. We comply with international GDPR standards and local regulations to protect your data.

01

What Information We Collect

WJ9's Privacy Policy Accordingly, we only collect information that is genuinely necessary to provide you with better service and keep your account secure. We do not collect any unnecessary or irrelevant data.

When you register and use WJ9's services, we may collect the following information:

Data Type Example Mandatory?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Yes
Device Information IP address, browser type, operating system Partial
Gaming Information Betting history, win records, favorite games Partial
Location Data Country, City (not GPS) No

We never collect your exact GPS location, full bank account number, or card CVV/OTP. If you are ever asked for this type of information, it is a sign of fraud.

02

Data Collection Methods & Sources

WJ9's Privacy Policy Accordingly, we collect your information through various methods. Each method is transparent and based on your consent.

  • Directly from you: Information you provide when filling out the registration form, during KYC verification, or when contacting support.
  • Automatically: When you use WJ9, certain information about your browsing activity is automatically collected via cookies and log files.
  • From Third Parties: During payment processing, transaction confirmation details are received from Mobile Banking, Nagad, or Rocket.
  • From Verification Authorities: During the KYC process, your identity may be verified against data from authorized agencies.

Please Note: WJ9 will never call or message you to ask for your OTP, password, or full account number. If you receive such a contact, report it to our support team immediately.

03

How Your Information Is Used

WJ9 uses your information for specific purposes only. Our Privacy Policyclearly states what your information will and will not be used for. The main purposes are outlined below:

  • Account Management: To create and secure your account and provide our services.
  • Transaction Processing: To process deposits and send withdrawals.
  • Identity Verification: To prevent fraud and meet regulatory compliance obligations.
  • Customer Support: To resolve your issues and answer your questions.
  • Promotional Communications: To inform you about offers and bonuses, with your consent.
  • Service Improvement: To analyze and improve the user experience.
  • Legal Obligations: To retain and provide information as required by regulatory authorities.

You can opt out of promotional messages at any time through our support team. However, important service-related communications cannot be disabled, as they are essential to your account's security.

04

Data Sharing & Disclosure Policy

WJ9's Privacy PolicyOne of the most important aspects of - is when and with whom we share your information. We never sell your data or give it to advertisers for free.

In limited circumstances, we may share information with specific parties:

  • Payment Partners: For processing transactions via Mobile Banking, Nagad, and Rocket only.
  • Technology Partner: Server and security providers operating under NDA.
  • Legal Authorities: Upon a valid court order or legitimate request from a regulatory authority.
  • Fraud Prevention Agencies: To prevent fraudulent activity.

Before sharing data with any third party, we verify their security standards. All our partners are required to maintain the same level of data protection.

05

Cookies & Tracking Technologies

WJ9 uses cookies on its website and app to improve your experience. Cookies are small data files stored in your browser. Our Privacy Policy Accordingly, we use the following types of cookies:

  • Essential Cookies: For login sessions and security purposes. The site cannot function properly without these.
  • Performance Cookies: To monitor site speed and performance. Fully anonymous.
  • Preference Cookies: To remember your language preference and other settings.
  • Analytics Cookies: To understand which pages are used most. No personal identification involved.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may limit your access to some WJ9 features.

06

Data Retention Period

WJ9 does not retain your information indefinitely. Our Privacy Policy Specifies how long each type of data is retained:

  • Account Information: For the duration your account is active, and up to 5 years after closure.
  • Transaction Details: Up to 7 years due to legal obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Logs: Up to 2 years.
  • Support conversations: Up to 3 years.
  • Cookie Information: Deleted at the end of the session or after a maximum of 1 year.

After the specified period, your data is automatically and securely deleted. This process is verified through regular audits.

07

Your Data Protection Rights

WJ9's Privacy Policy gives you full control over your data. Under international data protection law, you have the following rights:

Right to Access Your Data

You may request to know what information we hold about you at any time.

Right to Rectification

If any of your information is incorrect, you may request a correction. We will resolve it within 3 business days.

Right to Erasure

Unless required by law, you may request deletion of your data after your account is closed.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your data in a readable format.

Right to Object

You can object to your data being used for marketing or analytics purposes.

To exercise these rights, contact wj9's support team. We typically respond to your request within 7 business days.

08

Protection of Minors' Privacy

WJ9 strictly does not collect data from or provide services to anyone under 18. Our Privacy Policy Explicitly ensures the protection of minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

If we discover that a minor has created an account, it will be immediately closed and all collected data will be deleted. If a parent suspects their child is using WJ9, please contact our support team.

09

Technical Security Measures

WJ9 follows the highest industry technical standards to keep your data secure. Our Privacy PolicyAs part of -, we maintain the following security measures:

  • 256-bit SSL Encryption: Banking-grade encryption applied to all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Security Audits: Periodic verification by third-party experts.
  • Data Backup: Encrypted backups are stored across multiple secure locations.
  • Access Control: Only authorized personnel can access specific data.

In the event of a data breach, wj9 will notify affected users within 72 hours and work to resolve the issue as quickly as possible. If you notice any security concerns, please contact our support team immediately.

10

Privacy Policy Changes

WJ9 reserves the right to Privacy Policy reserves the right to update this policy. Changes may occur due to legal amendments, new service launches, or security improvements. For significant changes, we will:

  • We will send a notification at least 14 days before any changes take effect.
  • The update date will be clearly shown at the top of the page.
  • We will provide a summary of the main changes.

Continued use of wj9 after any changes constitutes your acceptance of the updated policy. If you object to any change, you may request to close your account.

This privacy policy was last January 1, 2026 updated on.

11

Contact & Complaints

If you have any questions, concerns, or complaints about the privacy policy, please contact wj9's data protection team. We take every request seriously and are committed to resolving issues promptly.

Email
Response within 24 hours
Live Chat
Chat button at the bottom of the site
24/7 Bangla Support

Frequently FAQ

Answers to the most frequently asked questions about the privacy policy.

No. wj9 never sells or shares your mobile number or personal contact details with third parties. Information may only be shared with regulatory authorities when required by law.

WJ9's servers are hosted in internationally certified data centers. When data is stored on international servers, it is handled to the highest security standards and in compliance with GDPR and international data protection regulations.

Due to legal obligations, transaction and KYC data will be retained for up to 5–7 years. After this period, all data is automatically deleted. You may also submit a separate request to have your data deleted at the time of account closure.

Yes, WJ9 retains your gaming history to ensure responsible gaming and for dispute resolution. However, this information is only accessible to authorized personnel for specific purposes and is never shared with third parties.

If any of your account details are incorrect, contact our support team via WJ9 live chat or email. After the necessary verification, corrections will be made within 3 business days.
Safe & Trusted

Your data is secure. Join wj9 Now

Your privacy is our top priority at WJ9. Play in a secure environment, win, and withdraw instantly via Mobile Banking, Nagad, or Rocket.

SSL Secured Your Data Is Never Sold 24/7 Bangla Support 150% Welcome Bonus
বাংলা