Legal Documents

WJ9 Terms and Conditions — Complete Guide

Please read these Terms and Conditions carefully before creating an account or playing on WJ9. These terms form a legally binding agreement between you and WJ9.

Last Updated: January 1, 2026 Language: English Age Requirement: 18+

Important Notice: By registering with or using WJ9's services, you are deemed to have accepted these Terms and Conditions.

Of the Terms Key Points At a glance

Get a clear overview of the most important points in WJ9's Terms and Conditions.

Account Policy

Each person may only open one account. Opening an account with false information is strictly prohibited and may result in account closure.

Bonus Terms & Conditions

Each bonus has its own wagering requirement. To withdraw bonus funds, the specified rollover conditions must be met.

Payments & Withdrawals

Deposit and withdrawal timelines and limits apply. Large withdrawal amounts will not be processed until KYC verification is complete.

Security & Privacy

WJ9 is responsible for keeping your personal information secure. Data is only shared with third parties when required by law.

Responsible Gaming

WJ9 believes in responsible gaming. WJ9 reserves the right to restrict accounts where problematic gaming behavior is identified.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and money laundering are strictly prohibited. Violations will result in permanent account closure.

01

General Terms & Conditions and Introduction

WJ9 (wj9.onl) is an internationally licensed online gaming platform offering slots, Live Casino, Sports Betting, and a wide range of entertainment services for users in Bangladesh. This Terms and Conditions A legal agreement between the user and WJ9.

By accessing the WJ9 website, creating an account, or using any of our services, you agree to this Terms and Conditions you will be deemed to have fully accepted them. If you do not agree to these terms, please refrain from using our platform.

While these Terms and Conditions are published in Bengali, the English version shall prevail for the purposes of legal interpretation. WJ9 reserves the right to amend these terms at any time.

These Terms and Conditions should be read together with WJ9's Privacy Policy, Responsible Gaming Policy, and Bonus Terms. All documents together form a complete agreement between you and WJ9.

02

Account Registration & Verification

To open an account with WJ9, you must provide accurate and complete information. Submitting false or misleading information during registration is strictly prohibited and may result in immediate account closure.

  • Each person may only register one account at WJ9. One account open. If a person holds multiple accounts, all of them will be closed and the balances may be forfeited.
  • The mobile number and email address provided at registration must belong to you.
  • WJ9 may request your identity documents, proof of address, or other records at any time for KYC (Know Your Customer) verification.
  • Keeping your account password secure is your responsibility. WJ9 will not be liable for any loss resulting from sharing your password with a third party.
  • If you notice any suspicious activity on your account, please contact WJ9 support immediately.

Upon completing KYC verification Your account security is strengthened and withdrawals are processed faster. We encourage all members to complete verification.

03

Age & Eligibility Requirements

Minimum age to use WJ9's services 18 years. It is strictly prohibited for anyone under the age of 18 to create an account or play on WJ9. WJ9 may request proof of age verification at any time.

Under WJ9's Terms and Conditions, the following individuals are not permitted to use WJ9:

  • Any person under the age of 18.
  • Residents of countries or regions where online gaming is prohibited by law.
  • Those currently undergoing treatment for gaming addiction or who have an active Self-Exclusion.
  • Any individual previously banned by WJ9.

If age verification fails or false information is provided, WJ9 reserves the right to close the account and withhold all deposited funds.

04

Deposit & Payment Policy

WJ9 supports deposits via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 100 and the maximum amount is subject to the defined limits. WJ9 reserves the right to change payment limits at any time.

  • Only deposit using payment methods registered in your own name. Payments from third-party accounts are not accepted.
  • Deposits are usually processed instantly. If there is a delay due to a technical issue, please contact WJ9 support.
  • If any suspicious payment activity is detected, WJ9 may freeze the transaction and conduct an investigation.
  • Funds deposited are intended for gaming purposes only. Using them for money laundering or any other illegal activity is strictly prohibited.

WJ9 does not charge any deposit fees. However, your payment provider may apply its own charges. Please review your payment app's terms and conditions before making a deposit.

05

Withdrawal & Payment Policy

Minimum withdrawal amount at WJ9 BDT 300. Under normal circumstances, withdrawal requests may take up to 15 minutes to 24 hours to process.

  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Withdrawal requests above a certain amount will not be processed without completed KYC verification.
  • If you have an active bonus, you must meet the wagering requirements before making a withdrawal.
  • A maximum daily limit applies to multiple withdrawal requests made on the same day.
  • WJ9 reserves the right to delay or withhold any withdrawal if fraud or unusual activity is suspected.
06

Bonus & Promotional Offers

All WJ9 bonuses and promotional offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. WJ9's Terms and Conditions The key bonus rules under these terms are outlined below:

  • Welcome bonus: A 150% bonus applies to the first deposit for new members. The wagering requirement for this bonus is 20x.
  • Reload Bonus: A minimum deposit is required to qualify for the weekly reload bonus.
  • Referral Bonus: When you refer a friend, both of you will receive a bonus. The referred member must make their first deposit for the referral bonus to be credited.
  • Free Spins: Winnings from free spins are subject to wagering requirements before they can be withdrawn.
  • WJ9 reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in forfeiture of all bonuses and winnings.

Please note: Bonus funds and real funds are held separately. Bonus balances cannot be withdrawn until the wagering requirements are met.

07

Gaming Rules & Fair Play

WJ9 is committed to providing a fair and equal gaming environment for all players. All our games use internationally certified RNG (Random Number Generator) technology and are regularly audited by independent third parties.

Under WJ9's Terms and Conditions, the following rules apply to gaming:

  • Each game has its own rules, which are displayed when the game loads.
  • If a game is interrupted due to a technical fault, WJ9 will restore it to the last valid state.
  • WJ9 accepts limited liability for games lost due to internet disconnection.
  • If you have a dispute over a game result, please contact support within 7 days.
  • The dealer's decision in Live Casino games is considered final.
08

Prohibited Activities & Conduct

The following activities are strictly prohibited on the WJ9 platform. Violations may result in permanent account closure and potential legal action:

  • Multiple accounts: Operating multiple accounts under the same person's name or from the same household device.
  • Bonus Abuse: Exploiting the bonus system to gain an unfair advantage.
  • Fraud & Cheating: Exploiting any technical glitch or bug to gain an unfair advantage.
  • Money Laundering: Using WJ9 for the purpose of money laundering.
  • Software Hacking: Attempting unauthorized access to WJ9's systems.
  • Using another person's account: Logging into or operating another person's account.

WJ9 uses advanced technology to detect fraudulent activity. Any suspicious behavior is automatically flagged and subject to investigation.

09

Account Closure & Suspension

WJ9 reserves the right to temporarily or permanently close accounts under the following circumstances. WJ9 will generally attempt to notify the user before any account closure:

  • Breach of any provision of these Terms and Conditions.
  • Failure to pass KYC verification or submission of false information.
  • The user's account has been inactive for an extended period.
  • Account closure by order of a court or regulatory authority.
  • Account closure at the user's own request.

If your account is closed with no rule violations, your balance will be returned. However, bonus balances and winnings derived from bonuses may be forfeited. If an account is closed due to prohibited activity, WJ9 reserves the right to withhold the entire balance.

10

Responsible Gaming Policy

WJ9 is firmly committed to responsible gaming. We want every member to enjoy gaming as a form of entertainment, not as a source of addiction. This section of WJ9's Terms and Conditions is especially important.

  • You can set your own daily, weekly, or monthly deposit limits.
  • To take a temporary break (Cooling-Off Period), please contact WJ9 support.
  • If you are experiencing problem gambling, please activate Self-Exclusion.
  • Parents and guardians are encouraged to use parental control software to protect minors.

Gaming addiction is a serious issue. If you believe you or someone you know is struggling with it, please seek professional help. For more information, visit our Responsible Gaming Visit the page.

11

Dispute Resolution Process

If a dispute arises with WJ9, please contact our customer support team in the first instance. We always aim to resolve all disputes amicably.

  • Step One: Contact our support team via live chat or email. Issues are typically resolved within 24 hours.
  • Step Two: If the issue is not resolved at the first step, please submit a formal complaint. WJ9 will respond within 7 business days.
  • Step Three: If both parties cannot reach an agreement, the dispute will be resolved through independent third-party mediation.

Any dispute regarding game results must be raised within 7 days of the incident. Claims submitted after this period may not be accepted.

12

Changes to Terms & Their Effect

WJ9 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. For significant changes, WJ9 will provide at least 7 days' notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. This agreement reflects the complete understanding between WJ9 and the user and supersedes all prior oral or written agreements.

These Terms and Conditions were last January 1, 2026 Last updated on this date. For any questions, please reach out to our support team.

Frequently FAQ

Answers to the most frequently asked questions about the Terms & Conditions.

To register an account with WJ9, you will need an active mobile number, a valid date of birth, and a strong password. You may be asked to provide a copy of your National ID or passport at a later stage for KYC verification.

A wagering requirement means you must wager a specified multiple of the bonus amount before it can be withdrawn. For example, a 20x wagering requirement on a BDT 100 bonus means you must place a total of BDT 2000 in bets.

Withdrawals at wj9 are typically processed within 15 minutes to 24 hours. However, if KYC verification is incomplete or the amount is large, additional verification may be required, which could cause some delay.

To close your account, contact WJ9's support team via live chat or email. Any pending withdrawal requests will be settled before the account is closed. Bonus balances will be forfeited.

For any significant changes, WJ9 will send a notification to your registered mobile number or email at least 7 days in advance. The date of the latest update is also noted on this page.
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